Frequently Asked Questions

Everything you need to know about Transparent Labs: From our ethical sourcing to your doorstep.

What makes Transparent Labs fashion unique?

We prioritize radical transparency in our supply chain. Every garment comes with a detailed breakdown of its origin, the cost of materials, and the ethical certifications of the factory where it was produced.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for domestic customers, while international customers are responsible for return shipping costs.

How do I know which size to order?

Each product page features a comprehensive size guide with specific measurements. We recommend measuring a similar garment you already own to ensure the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainable?

Yes, we use 100% organic cotton, recycled polyester, and Tencel Lyocell. Our goal is to minimize environmental impact while maintaining high-quality durability in every piece.